Data Privacy Policy
Last updated: October 2026
The protection of your personal data is particularly important to us. We therefore process your data exclusively in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act 2003 (TKG 2003). This Privacy Policy provides information about the nature, scope and purposes of the collection and processing of your personal data.
Roots Collective GmbH is the controller within the meaning of applicable data protection law with regard to the data processing activities described herein. If you have any questions concerning the collection, processing or use of your personal data, please contact us at: office@rootscollective.at
Data Protection Officer
Johannes Heigl
Valiergasse 22
6020 Innsbruck
Austria
Email: office@rootscollective.at
Collection and Processing of Your Data
When you visit our website, we collect and process certain personal data relating to you. The nature, scope and purposes of such data processing are described below.
Visiting the Website / Use of Cookies
When you visit our website, we collect personal data to the extent technically necessary. This may include the name of the file accessed, the date and time of access, the amount of data transferred, confirmation of successful retrieval, browser type and version, the user’s operating system, referrer URL and the requesting internet service provider.
We are unable to associate this data with specific individuals, and this data is not combined with data from other sources.
Please note that cookies are used when you visit our website. Cookies are small files or other forms of information storage that are transferred by our web server or third-party web servers to users’ web browsers and stored there for subsequent retrieval.
The cookies used when visiting our website serve solely to simplify the purchasing process, for example by storing products placed in a shopping cart, and to enable the use of certain functions of our online shop. The cookies used by us are deleted from your device after you close your browser (session cookies). This data is collected on the basis of Section 96(3) of the Austrian Telecommunications Act (TKG).
We also use cookies for the statistical evaluation of the use of our website as part of the Google Analytics web analytics service (see below). This data is processed on the basis of Article 6(1)(f) GDPR.
Where you have previously given your consent in accordance with Article 6(1)(a) GDPR, third-party cookies may be used during your visit to our website for the purpose of collecting and analysing your usage behaviour.
Consent to the use of these cookies is obtained by displaying a cookie banner explaining the nature and scope of the use of such cookies and allowing you to either consent to or reject their use. No such cookies will be used before you have given your consent.
If you do not accept cookies, the functionality of our website may be limited.
Data Security
Your contractual data is transmitted via the internet in encrypted form using SSL encryption. We protect our website and other systems through appropriate technical and organisational measures against the loss, destruction, unauthorised access, alteration or distribution of your data by unauthorised persons.
Rights of Data Subjects
You have the right to obtain information about your personal data as well as the right to rectification, erasure or restriction of processing.
You also have the right to object to the processing of your personal data and the right to receive your personal data in a structured, commonly used and machine-readable format.
To exercise any of the rights listed above, please contact the controller using the contact details provided above.
Right to Lodge a Complaint
You also have the right to lodge a complaint with a supervisory authority.
In Austria, the competent supervisory authority is:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: https://www.dsb.gv.at/
Privacy Policy
As of March 2024
Protecting your personal data is of utmost importance to us. Therefore, we process your data exclusively in accordance with the legal provisions (GDPR, TKG 2003). This privacy policy serves to inform you about the nature, scope, and purposes of the collection and processing of your data.
We, Roots Collective GmbH, are the controller in the sense of data protection law for the data processing. If you have any questions regarding the collection, processing, or use of your personal data, please contact us at: info@rootscollective.at
Data Protection Officer:
Johannes Heigl, 6020 Innsbruck, Amthorstraße 8a
Email address: info@rootscollective.at
Collection and Processing of Your Data
During your visit to our website, we collect and process certain personal data concerning you. The nature, scope, and purposes of these data processing activities are described below.
Visiting the Website / Use of Cookies
During your visit to our website, we collect personal data to the extent technically necessary (name of the accessed file, date and time of access, amount of data transferred, message about successful retrieval, type of browser and its version, the operating system of the user, referrer URL, and the requesting provider). These data cannot be assigned to specific persons by us and are not merged with data from other sources.
Please note that cookies are used when visiting our website. Cookies are small files or other types of information storage transferred from our web server or third-party web servers to the web browsers of users and stored there for later retrieval. The cookies used when visiting our website serve only to simplify the shopping process (e.g., by storing items placed in a shopping cart) and to enable the use of certain functions of our web shop. The cookies we use are deleted from your hard drive after closing the browser (session cookies). The collection of this data is based on § 96 para. 3 TKG.
We also use cookies for statistical analysis of the use of our website within the framework of the web analysis service Google Analytics (see below). The collection of this data is based on Art. 6 para. 1 lit. f GDPR.
If you have previously consented to this in accordance with Art. 6 para. 1 lit. a GDPR, cookies from third-party providers are used during your visit to our website for the purpose of collecting and analyzing your usage behavior. Consent to the use of these cookies is obtained by displaying a banner explaining the nature and scope of the use of these cookies, allowing you to either agree to or reject their use. Such cookies are not used without your consent. If you do not accept cookies, the functionality of our website may be restricted.
Data Security
Your contract data is transmitted over the Internet in encrypted form using SSL protocol. We secure our website and other systems against loss, destruction, access, alteration, or distribution of your data by unauthorized persons through technical and organizational measures.
Rights of the Data Subject
You have the right to information about your personal data, as well as the right to rectification, erasure, or restriction of processing. You also have the right to object to processing and the right to data portability in a structured, machine-readable format. For all of these rights, please contact the controller’s contact details.
Right to Lodge a Complaint
Furthermore, you have the right to lodge a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, Telephone: +43 1 52 152-0, Email: dsb@dsb.gv.at, Website: https://www.dsb.gv.at/.